AI, SELF-CARE and THE FUTURE OF HIV SERVICE DELIVERY

Stakeholder & Research Convening  |  10 March 2026  |  Johannesburg, Gauteng, South Africa


On 10 March 2026, Audere Africa, Shout-It-Now, and the National Department of Health (NDoH) convened a timely stakeholder brunch in Johannesburg, bringing together researchers, implementers, government representatives, funders, and community advocates to examine the role of AI-enabled consumer self-care tools in strengthening HIV prevention and primary health care (PHC) delivery in South Africa.

The session drew on multiple research studies and early implementations to inform quality dialogue on AI opportunities, limitations, and scalability across government health priorities, while underscoring the critical need for cross-sector collaboration and a move away from siloed interventions.

Why This Conversation, and Why Now?

AI-enabled self-care tools  such as digital coaches, conversational agents, decision-support platforms are already being tested in public sector and partner programmes. They are not intended to replace clinical care, but to support earlier patient engagement, more effective and targeted demand creation, and continuity of care between clinic visits. Emerging evidence suggests these tools can reduce stigma barriers, personalise HIV prevention guidance, and generate real-time insights for programme improvement.


Download the convening brief and insights

What’s included in the brief? An overview of the convening, speakers, and insights from the range of experts presenting AI implementation insights from Southern Africa. Speakers include:

  • Dr. Ntombifikile Mtshali, CEO Shout-It-Now

  • Dr. Fikile Ndlovu, Deputy Director General, South Africa National Department of Health

  • Dr. Thembisile Xulu, CEO SANAC

  • Dr. Thato Chidarikire , National HIV Prevention Technical Lead, WHO SA Country Office

  • Dr. Dino Rech, CEO Audere Africa 

  • Caroline Govathson, Indlela @ HE²RO, Wits University

  • Dr. Alexandra Spyrelis, Shout-It-Now

  • Chelsea Coakley, Centre for Social Science Research, University of Cape Town

  • Shawn Malone, PSI, and representing Wits Health Consortium

  • Dr Primrose Matambanadzo, CeSHHAR Zimbabwe

  • Andiswa Nene, South African Medical Research Council (SAMRC)

  • Dr. Thulani Mbatha, Head of Programs, UNFPA

  • Dr. Harsha Dayal, Director | Research & Knowledge Management, DPME South Africa Office of the Presidency

  • Prof. Brad Beira, Digital/AI Medico Legal Expert

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